We provide you and your pets with an after-hours emergency service for critical illness or injury. We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning and a range of injuries.
We provide you and your pets with an after-hours emergency service for critical illness or injury. We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning and a range of injuries. This service is provided on a call-back roster basis by our regular veterinarians who also work during the daytime, so please reserve after-hours and holiday contacts for genuine emergencies. All after-hours services incur additional costs to cover the costs of on-call and overtime payments for vets and for nurses if required. Outside office hours, our phones will divert you directly to VetTriage. This is an on-call triage system based in America, where veterinarians are available 24/7 and will assess your pet on a live video chat for a small fee of $50 AUD and $75 AUD for equine to determine if your pet requires immediate emergency care or monitoring at home until we are open. Or please click on this link to complete the registration form. www.vettriage.com/mcintyre
If you are being seen out of hours at our clinic your pet will be assessed by one of our veterinarians. We will aim to provide an estimate of the costs involved with your case, however, please be aware that with emergency procedures costs can vary depending on what services and treatments are required. Our veterinarians will keep you updated regularly during the course of your pet's stay in hospital. In some cases we may need to refer to a veterinary specialist centre or 24-hour emergency facility.
Please contact us to discuss our after-hours arrangement, it’s always nice to know this information before you actually need it.
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